Last Updated: April 12, 2024
This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the Service and tells you about your privacy rights and how the law protects you.
We use your Personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Privacy Policy:
Account: means a unique account created for You to access our Service or parts of our Service.
Affiliate: means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Application: means the Mobapad software program provided by the Company.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Heartjoy Culture, located in Guangzhou, China.
Device: means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data: is any information that relates to an identified or identifiable individual.
Service: refers to the Application.
Service Provider: means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Usage Data: refers to data automatically collected, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
You: means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
What Information do we collect?
We collect your phone number, email, and user nickname to allow you to register and use our Service. You may also choose to provide additional information yourself (such as avatars) in your profile.
How do we use your information?
We will use your information for account verification, password retrieval, and providing personalized account services.
Where do we process information?
Our servers are located in China. Our support, engineering technology, and other teams are also located in China.
How long do we retain your information?
If you do not use your account for 12 consecutive months, we will delete your information, otherwise it will be retained indefinitely. If you request before this, we will also delete your information. We will retain data as required by law.
You have the right to access or delete your data, or obtain a copy of your data, or restrict or refuse us to process your data.
If you have any concerns or complaints, please contact us at service1@mopaigame.com.
If there are significant changes to this Privacy Policy, we will notify you before the changes take effect.
Data Controller: mobapad Email: service1@mopaigame.com
EU Representative: mobapad Email: service1@mopaigame.com
We value your privacy. This Privacy Policy sets out how you make choices about any personal information you provide to us, and how we typically operate with such information. Your use of Mobapad involves the collection and use of your personal information. It is necessary for you to understand the relevant processes and control methods.
By signing up to use Heartjoy Culture ("the Service"), you accept the provisions and policies related to your personal information and explicitly agree that we collect, process, use and store your personal information in accordance with this policy.
You acknowledge that you have read and understood this Privacy Policy.
If you do not agree to this Privacy Policy, you may not use the Service. If you change your mind in the future, you can contact us at service1@mopaigame.com to withdraw your previous consent for us to use your personal information.
Heartjoy Culture is a company registered in China, with its office address in Guangzhou. You can contact our EU representative by email service1@mopaigame.com.
This section describes the different types of personal information we collect and how we collect it. We will collect and use the following relevant information about you:
The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.
Your information (including Personal Data) may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside China and choose to provide information to us, please note that we transfer the data, including Personal Data, to China and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
You have the right to request that we delete or remove your Personal Data that we collect.
Our Service may allow you to remove certain information from the Service.
You can also update, modify or delete your information at any time by logging into your account (if any) and accessing the account settings section that allows you to manage your personal information. You can also contact us to request access, correction or deletion of any personal information you provide to us.
But please note that we may need to retain certain information when we have a legal obligation or legal basis to do so.
If the Company is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
The Company may disclose your Personal Data in the good faith belief that such action is necessary to:
The security of your Personal Data is important to us, but remember that no method of transmission over the Internet,
Our service is not applicable to anyone under the age of 13. We will not intentionally collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we learn that we have collected personal data from anyone under the age of 13 without parental consent, we will take steps to remove that information from our server. If we need to rely on consent as the legal basis for processing your information, and your country requires consent from your parents, we may need your parents' consent before we collect and use that information
We will use information in the following ways and based on the following legal grounds:
| Personal Information | Usage | Legal Basis for Information Processing (EU) |
|---|---|---|
|
1. Mobile number, password, nickname |
|
This data is necessary to fulfill the contract between us (i.e., establishing an account for you and providing services). |
|
2. OpenID |
|
This data is necessary to fulfill the contract between us (i.e., establishing an account, providing services, and integrating other services based on your request). |
|
3. User avatar |
You can complete account personalization by providing relevant information. You can choose to upload avatar information. |
This data is displayed and retained until you delete it, with your consent for upload. |
|
4. Data sharing between users |
We use this information to facilitate sharing between users (such as sharing game configuration information). |
This data is necessary to fulfill the contract between us (i.e., providing services). |
|
5. Location (GPS) data |
Used only when searching for connecting our controllers or peripheral products. |
This data is necessary to fulfill the contract between us (i.e., providing services). |
To fulfill our contract with you, your personal information will be accessed and processed through our servers. Our servers are located in the People's Republic of China. Regardless of where your personal information is stored, we promise to ensure its confidentiality and integrity. Our company has established information security and access policies, limiting access to our systems and technologies. Your personal information will always be subject to our technical and organizational monitoring and will always be governed by our policies and procedures (including this Privacy Policy).
We may share your personal data with selected third parties, which may be located in your country, including:
We strive to ensure that our user information is not lost, misused, improperly accessed, or disclosed. However, transmitting information over the internet is not completely secure, and the security of information transmission cannot be guaranteed—the risk of information transmission is borne by you. The steps we take to protect your personal information to the greatest extent possible are as follows:
We will retain your personal information as described in the table below (except where applicable laws stipulate otherwise).
| Information | Retention Period |
|---|---|
| Phone number, email, password, nickname, Open ID, user avatar | Until: Permanently retained until you permanently delete this information; |
| User-shared game configuration information | Shared data will be retained: Permanently retained until you permanently delete this information; |
When destroying personal information, we will take measures to make the personal information unrecoverable or replicable:
If personal information exceeds the processing and retention period but needs to be retained for other reasons (including applicable legal requirements), the relevant personal information will be stored and retained separately from other types of personal information.
This section ("Your Rights") applies only to users within the European Economic Area.
You have certain rights concerning your personal information held by us. Some of these rights apply only in certain situations, as detailed below. We also outline how to exercise these rights. If you need to exercise any of these rights, please contact us.
You have the right to know whether we process your personal information, and if we do, you have the right to access the personal information we hold about you, understand how we use this information, and with whom we share it. You also have the right to correct inaccurate information. You can exercise this access right by accessing your account profile. If you believe we hold other information about you or there is information that needs correction, please contact us at service1@mopaigame.com.
You have the right to receive a subset of your personal information collected by us in a structured, commonly used, and machine-readable format and have the right to request that we transmit this personal information to another party. The relevant subset of personal information is information provided to us with your consent or provided by you to us for the performance of a contract with you (such as phone numbers, nicknames). If you wish to obtain such information based on your legal rights, please contact us at service1@mopaigame.com.
You can log in to your account to delete information and other data in your personal profile. If you believe we hold other data that you cannot access or delete, you may request deletion of such data in certain specific circumstances (e.g., if you believe it is no longer necessary for us to hold such personal information or if you believe our processing of personal information we hold about you is unlawful). While we consider your request, you have the right to restrict our processing of your personal information (as described below). To make such a request, please contact us at service1@mopaigame.com.
In certain specific circumstances, you have the right to request that we stop processing personal information we hold about you (excluding information storage). However, please note that even if we stop processing personal information, we may still reuse the relevant information for reasonable reasons under data protection laws (e.g., to defend legal claims or to protect others).
You also have the right in certain specific circumstances to contact us at service1@mopaigame.com to refuse our processing of personal information.
We may, when deemed necessary, periodically send you service-related notices (such as some precautions for software use or change notifications). These notices are not of an advertising nature, and you cannot opt out of receiving them.
We may periodically modify or update this privacy policy. We will inform you of changes to our privacy policy through the following channels:
If you have any questions about this privacy policy, you can contact us:
By email: service1@mopaigame.com
By visiting this page on our website: https://www.mobapad.com